This is like working Christmas Day all over again [I am lucky enough to be working NYE too...yay, go me]

Me - "Welcome to Health Insurance Inc, how can I help you?"

Stupid Customer - "Hi, I was just calling in to check how much limit I got left for glasses and physio if I could please?"

Me - "Certainly sir, may I please have your membership numbr so i can brig up your details?"

Stupid Customer - "Yep, it's....hang on, wait. WAIT. Um. Excuse me? Hello?"

Me - "...yes sir?"

Stupid Customer - "What day is it?"

Me - "It's Saturday sir, Saturday the 31st?"

Stupid Customer - "Right. So it's New Years Eve. Am I correct? It's New Years Eve?"

Me - "Yes sir, that is correct"

Stupid Customer - "I will not do business with a company that operates on New Years Eve, I'll be cancelling!" ... *CLICK*